Returns and FAQ

Where is the store based?

U.GLYville, USA

What does U.GLY stand for?

U.GLY Stands for : U...Gotta Love Yourself. With U.GLY, what you see isn't all you get, there are deeper meaning's behind each of our t-shirt designs. Beauty is skin deep, but U.GLY...It Starts Inside U.

I saw one of your designs in a different color combination than you have on the site, How can I order the combo that I saw?

Simple. You select the design you want and in the comments section of the checkout, indicate the Tee & Design Color(s) and if that color combination is not available we will offer alternatives.

Custom Color/Style combos require the Custom Order Button on our storefront at a charge of $35 per item. If we don't stock it, that means we have to order it, which takes time and a little extra money in order to fulfill your order in a timely fashion.

I need Shirts for my business/organization, Can you make them for me?

Absolutely, send us an email to [email protected] with either your logo design in an .png, .psd, .ai or .eps file or with an idea for how you want your apparel to appear. We will discuss options such as styles, colors, sizes.

12 SHIRT MINIMUM ORDER (7-14 Day Turnaround Time)

Additional NON-REFUNDABLE Design/Proofing fees will apply and vary by order. Once the proof is approved you will be 100% charged the remaining quoted balance before the order will ship.

Please allow adequate time for your products. LAST MINUTE DOES NOT CONSTITUTE AN EMERGENCY.
RUSH ORDERS (3-7 Days) REQUIRE FULL PAYMENT UP FRONT.

How Long Does It Take To Get U.GLY?

To allow us to serve you as efficiently as possible and to ensure the maximum available inventory U.GLY Brand Clothing is all custom order. We maintain a variety of apparel styles on hand, however some premium items are special orders and will require additional processing time.

Do you accept orders placed outside of the US?

We sure do!

How long will it take to receive my order?

Once shipped most domestic orders take anywhere from 3 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

**NOTE** Custom Color Variations may take an additional 2-3 Business Days.

What is Storenvy?

This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

How do I pay for my order? Is it secure?

The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

What if something is wrong with my order?

If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.